How it works

From receiving your stock
to delivering your orders.

Operate under our UAE entity and import licence. Keep your brand and customers while our team handles the warehouse, compliance, orders, and returns.

Step 01 / Onboarding

Agree the plan & connect your store

Tell us your products, channels, expected volume, and launch date. We agree the fulfilment plan, review the required documents, and connect your store.

  • ✓A clear agreement and published pricing tier
  • ✓A dedicated account manager
  • ✓Shopify, WooCommerce, or API integration
  • ✓Dashboard access and an agreed launch schedule

Step 02 / Receiving & stock setup

Send inventory to the UAE

Ship products to our UAE warehouse. Our team handles customs coordination, receives the stock, checks it, and prepares each SKU for sale.

  • ✓Item counts and condition checks
  • ✓Damage documentation and discrepancy reporting
  • ✓SKU mapping, barcodes, and storage allocation
  • ✓Inventory visibility and store stock updates

Step 03 / Orders & delivery

Pick, pack & dispatch orders

Orders flow from your store into picking, packing, and dispatch. Delivery partners handle the last mile, with tracking and status updates throughout the shipment.

  • ✓Order receipt, inventory checks, and validation
  • ✓Picking, quality control, packing, and labeling
  • ✓Brand packaging and inserts configured upfront
  • ✓Tracking, delivery notifications, and exception handling

Step 04 / After delivery

Reconcile COD & process returns

You pay the fulfilment fee for successful deliveries. COD settlement, returns, stock adjustments, and reporting stay connected to the operation.

  • ✓Daily COD reconciliation and weekly remittance
  • ✓Return inspection and restocking decisions
  • ✓Order, stock, and financial reporting
  • ✓Account support as volumes and product ranges grow

Launch timeline

When can you start selling?

Plan for 2 to 3 weeks for your full UAE launch. Most brands can go live within 5 to 10 business days after inventory arrival and system integration. We confirm the schedule around your products and readiness.

Delivery services and dispatch schedules are agreed for your product, destination, and order profile. Your account manager confirms the operating details before launch.

What stays with your brand

  • Ownership of your products and brand
  • Your storefront and customer relationships
  • Your commercial and growth decisions
  • Visibility into inventory, orders, and settlement
Read the launch FAQs →

Contact the UAE team

Discuss your UAE fulfilment needs.

Tell us your products, channels, and expected order volume. We will explain the setup, pricing, and next steps.

Get a UAE quoteTalk on WhatsApp